Market Research

  • Title ASEAN Business Analytics Market Manager
    Categories Market Research
    Location Singapore
    Job Information

    Job description:

    The ASEAN Business Analytics Market Manager is responsible for current revenue performance as well as long-term success of their brand in ASEAN. The role of the Market Manager is the expectation of the dynamic Product Marketing role align to Product Strategy and Business Strategy and requires a candidate to have a strong background in Product management and Business Sales Development.

    The Candidate is responsible to drive planning, offer packaging and interlock business units for execution. ASEAN Marketing Manager initiates and negotiates with other brands to ensure 100% attach in large deal creation to achieve brand performance goals.

    This marketing leader is expected to lead the ASEAN Analytics and country sales team in building an integrated Analytics positioning spanning from predictive, realtime to reporting data.

    Business Analytics business is a strategic portfolio in ASEAN generating over US 30 million across ASEAN. The role requires a thinker who has senior experience in sales development and market development. Moreover, the person must have the willingness and passion for the business to drive integration among its vast portfolio and able to deliver execution plans which are programmatic approach.

    The role expects the individual to be strategic with hands on country experience to provide the right brand direction for ASEAN and country execution.

    Key Accountability:

    1. Fiscal responsibility. Owns final responsibility for meeting the Business Group’s financial andscorecard goals.. Maintains visibility into the pipeline of key opportunities for brand, and provides support (as necessary) to Brand Leads to nurture and progress opportunities.. Guide IMT spent and leads generation.

    2. Subsidiary/Area Orchestration. Owns the Brand product specific target setting and 3-year growth plan strategy.. Ensures marketing and sales execution through collaboration with segment teams, CGM, Direct Marketing, PR/AR.. Guide IMT in quarterly planning cross Brand and cross Business Units.. Drive brand presence in the marketing program framework to position IBM SWG to meet key business challenges and leverage broader IBM.

    3. Vision Creation and Advocacy: Business, Technology, Audience and Initiatives. Drives the business, technology, audience and initiative vision for the Brand internally and externally.

    4. Analysis, Strategy and Planning. Owns market, audience, industry, ecosystem, competition, and macro-economical analysis and understanding with regards to the Brand’s products and technologies.. Formulates strategy, value proposition, audience segmentation, and build BU campaign strategy, offers and execution plan based on the analysis and the Business Group goals.

    5. Marketing Ownership. Directs prioritization and funding for Brand marketing activities and Customer Campaigns.. Holds responsibility for incorporating an audience perspective into Business Group’s marketing activities and Customer Campaigns.. Owns measurement of campaign results and strategy/execution adjustment.. Lead PR and Analyst leadership to ensure the brand momentum in the market place.. Drive ISV and channel programmes to build runrate business for Database.. Own the Competitive strategy and Large deal creation strategy with the Business Executive lead.


    Senior Business Development skills, Sales experience is a necessity with over 15 years of sales and marketing experience is a must.

    The candidate must either have held senior positions in marketing or sales to qualify for this role.

    Advantage to have Business Analytics background.

    Possess excellent leadership skill and communication (verbal and written) and interpersonal skills, as well as the ability to analyze and interpret market research and financial data.

    Effective market strategist with the ability to understand and articulate keyopportunities for IBM Middleware solutions. Required* Bachelor’s Degree*

    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Source: MktgLadder.

    Company IBM

    Title Sr. Market Research Manager – Windows Consumer Job
    Categories Market Research
    Location Redmond, WA, USA
    Job Information

    The Central Market Research & Insights Team (CMRI) is a 100+ person organization that sits within Microsoft’s Central Marketing Group (CMG) and provides research and strategic consultation to business groups across Microsoft.

    We are currently looking for a Senior Manager of Market Research in the Windows Consumer Market Research Team. This team works closely with product planning, product management, and marketing to shape the development and marketing of the products and services associated with Windows and Windows Live consumer business. 

    Skills Needed:

    We are looking for a strategic thinker who is able to apply fact-based insights to impact Windows business and marketing decisions. In this role you will need strong skills in market research, problem framing, analytic problem solving, leadership and generally be a confident person who is able to work effectively in ambiguous situations with multiple stakeholders. 

    The primary objective of this position is to ensure that key business decisions are grounded in a solid, empirically-based understanding of the consumer market. Responsibilities will include: 

    Developing a deep understanding of the key issues facing the Windows businesses 

    Advise senior business leaders on difficult business, campaign and marketing decisions

    Consult on and deliver research design, methodology, and execution for the Windows consumer marketing organization

    Collaborate with the Windows teams to provide insights & recommendations from combined perspective of user research and market research 

    Provide analysis leading to timely, relevant, data based recommendations for product planning and marketing. These analyses will utilize a variety of sources including new primary research, syndicated research, user behavior, machine diagnostics, financial analysis, competitive analysis, share analysis, industry analyst understanding 

    Identify knowledge gaps for the Windows consumer business, which need to be addressed from a variety of potential sources or additional analysis of existing data 

    Lead or participate in research projects to inform executives challenged with making critical decisions in ambiguous situations

    Evaluate & provide recommendations on proposed product and marketing ideas from a customer perspective based on existing or known research. 

    The skills needed to be successful in this position include:

    Ability to interact with executives and influences decisions with fact-based insights

    Solid critical thinking skills (e.g., the ability to frame problems and to identify creative solutions) 

    Strong practical knowledge of primary research design and statistical analysis 

    Experience leveraging survey-based primary research and online behavioral data (comScore, Compete, etc.)

    Solid business acumen 

    Deep understanding of market intelligence sources including industry analysts, financial analysts, press, competition and syndicated data sources

    Ability to derive strategic business implications from research

    Strong communication and presentation skills

    Strong partnership or consultancy skills: Ability to build partner relationships, to listen and help articulate other’s needs, to influence and persuade, and to demonstrate conviction when necessary

    Experience Required:
    A Bachelor’s Degree in marketing, social sciences, business or related field and at least 5-7 years of market research or business analysis/consultation. Ideal candidate will also possess an MBA or related graduate degree.

    At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Come explore diversity at Microsoft!

    Source: LinkedIn Jobs.

    Company Microsoft

    Title Advisor, Marketing Research
    Categories Market Research
    Location Framingham, MA, USA
    Job Information

    CA Technologies (NASDAQ:CA) formerly known as Computer Associates, is one of the world’s leading IT management software and solution companies with expertise across all IT environments – from mainframe and physical to virtual and cloud. Our software manages and secures IT environments, enabling our customers to deliver more flexible IT services and our solutions help our customers gain a level of deep insight into and gain control over complex and mixed information technology (IT) environments. CA Technologies works with the majority of the Forbes Global 2000, as well as government organizations and thousands of companies in diverse industries worldwide. Founded in 1976, CA Technologies serves customers in virtually every country in the world and reported fiscal year 2009 revenue of $4.3 billion.

    We are currently looking for an Advisor, Marketing Research to join our team at our Islandia, NY office. Please note that we are open to having the position located in other CA offices in the Northeast including Framingham, MA , and New York, NY.

    Job Overview 

    This position is responsible for the coordination, interpretation and communication of customer and market research that will be used by CA’s senior leadership to drive strategic decisions regarding market direction, CA’s portfolio, risks to CA, insight into customers, their preferences and behaviors, and the value of certain CA assets, brands and messages. This position should also have strong domain expertise and manage relationships in a wide variety of areas within the company. 

    Key Responsibilities 

    • Drive complex market and customer insight projects using qualitative and quantitative research, including advanced quantitative methods such as choice modeling. 
    • Be available and capable of consulting with senior management to understand their key learning requirements, develop purpose designed research to meet those requirements, and synthesize and socialize findings to drive impact for the businesss. Be able to recommend specific action plans based on a thorough understanding of CA’s businesses, CA ’s markets, and CA’s competition. 
    • Develop and coordinate complex marketing research reports and presentations. Contextualize this insight and provided value to key internal constituencies so that they can make more informed business decisions. 
    • Effectively utilize research results to drive CA’s business planning, and strategic agenda. 

    Work Experience / Skills

    • Typically 10 years of industry and business experience in related disciplines. Ideally has direct experience in strategic consulting and/or marketing research applied to strategic business planning. 
    • Ability to communicate comfortably and effectively with the most senior levels of management at CA including ability to present findings in formal and in ad-hoc situations and answer resulting questions from management.
    • Ability to lead external project research teams and projects to drive results. 
    • Ability to manage internal and external research and give clear directions and deliver on deadlines. 

    • Strong verbal, written, and analytical skills required. Including strong experience working with business applications used to do detailed analysis of research data especially Microsoft Excel. 
    • Strong critical thinking skills required. 
    • Ability to accurately reason, derive insights, and contextualize CA recommendations relative to competitors or market trends based on foundational data and research. 
    • Business travel of approximately 10 percent yearly is expected for this position. 
    • Bachelor’s degree or global equivalent in business, engineering, or related discipline. Master’s degree or global equivalent in Business Administration preferred. 

    There’s never been a better time to join CA Technologies. We’re a dynamic company with a strong vision in a growing global market. At a time when customers are demanding more and more from their technology, we’re changing the way the world manages IT, to help customers better perform, compete and grow. That’s why the majority of leading companies across industries worldwide use our software. It’s also why you’ll find a wealth of opportunities for important and rewarding work. Come to CA Technologies and build the career you want. 

    We offer competitive salary, company-sponsored premium Medical/Prescription & Dental Plans, company-paid Holidays, Vacation, Personal and Sick Days, 401(k) Plan, Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program, and Veterinary Care Insurance. 

    Our Islandia, NY campus offers several amenities, including: 
    • Gourmet cafeteria with wide selection of cuisine 
    • Montessori Child Development Center for children up to the age of six 
    • Banking services 
    • Fitness Center (state of the art facility complete with indoor full court basketball, indoor racquetball courts, cardio studio, outside running track, soccer fields, tennis courts) 
    • Concierge services (dry cleaning, package shipping, stamps and movie rentals) 
    • On-site chiropractor 

    To learn more about CA Technologies and this opportunity, we welcome you to visit our web site at 

    Note to Recruiters and Placement Agencies: CA Technologies does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any CA Technologies employee. CA Technologies will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of CA Technologies and will be processed accordingly.

    Source: MktgLadder.

    Company CA Technologies

    Title Sr market research manager
    Categories Market Research
    Location Redmond, WA, USA
    Job Information

    The Windows Research team is looking for a seasoned research and business consultant for the Mobile Communications Business (MCB). This is a full-time position, based in Redmond, WA. This consultant is responsible for delivering high-impact, actionable audience and market insights that will enable the business to make informed and timely decisions, specifically in the areas of marketing and product management. 

    Roles and Responsibilities 

    We are looking for an experienced research consultant who can work with the business partners to address mobile-related business questions on market opportunity assessment, business forecasting and modeling, competitive analysis, deep dive on market trends, audience understanding, data plan pricing, market readiness, etc. Specific Responsibilities include:

    1. Provide consultation to the mobile business group in framing their business questions and in the development of an appropriate analytical plan to address these

    2. Proactively and routinely share fact-based, forward-thinking market and audience insights on the mobile space 

    3. Drive strategic discussions with the BGs on their most critical business issues related to brand building, partner marketing, portfolio assessments, and product launch

    4. Provide thought leadership by identifying and recommending research methods or analytical approaches that address short and long-term business objectives 

    5. Collaborate with other research managers in the execution, analysis and presentation of insights to ensure a holistic understanding of the business issue 

    6. Contribute to building a research consulting organization that delivers actionable and relevant insights that drive tangible business outcomes. 

    Minimum Requirements

    A Bachelor’s degree is required; MBA or related graduate degree is strongly preferred. The ideal candidate will have at least 7 years of research or strategy consulting work experience and has strong theoretical and practical knowledge of research systems. Knowledge of statistical and business tools, research methodologies and analytics, as well as experience in the mobile phone industry is strongly desired. International research experience is a plus. 


    a strategic thinker with demonstrated business acumen

    an effective storyteller, 

    has strong analytical skills, 

    can draw out relevant business implications from a breadth of primary and secondary information sources

    strong written and oral communication skills, 

    is flexible and can deal with ambiguity

    has successful track record of working collaboratively with teams, and 

    is confident in interacting with senior business partners, executives, and their teams

    Top Microsoft Success Factors include Strategic Thinking, Business & Strategy Leadership, Influence and Impact, Cross-Group Collaboration, Communication Skills, Courage and Conviction, Drive for Results, and Organizational Agility.

    Source: LinkedIn Jobs.

    Company Microsoft

    Title Sr. Marketing Manager
    Categories Advertising, Market Research
    Location Pleasanton, CA, USA
    Job Information

    Summary of Responsibilities:

    The Senior Marketing Manager is responsible for developing marketing strategy and tactics to achieve business and revenue objectives for the company’s mortgage origination software product, Encompass360™, and increasing adoption and usage of the Ellie Mae Network’s partner and vendor services.

    Primary Responsibilities & Objectives:

    • Collaborate with management to define, plan, develop and execute marketing strategy and tactics for creating awareness, generating leads for new business and increasing existing client services adoption to help sales achieve revenue goals targeted at mortgage professionals.
    • Perform research and analysis to understand sales problems and market opportunity.
    • Leverage partnerships and create co-marketing opportunities with our lenders, vendors, and industry influencers to increase awareness and drive usage of the Ellie Mae Network and Encompass360.
    • Strengthen the corporate brand promise, positioning, and overall product and services messaging for Ellie Mae solutions.
    • Develop and deploy lead generation and adoption marketing campaigns including SEM/SEO, email, online marketing, direct mail, promotions and other marketing services disciplines.
    • Plan and execute marketing launch programs for new software releases and upgrades.
    • Collaborate with product and sales management to define and develop the marketing and sales tools and resources needed for inside and field sales to convert prospects and retain clients, including database marketing, sales playbook, online media, website content, collateral, demos, client testimonials, business cases, social media, tradeshows, advertising, press releases, etc.
    • Manage projects to deliver desired results, while maintaining expense and budget parameters.
    • Present marketing activity results metrics and analyses to management, and make recommendations for optimizing next generation marketing efforts.

    Qualifications, Skills & Education:

    • B.A. or B.S. Degree in Marketing, Business, Communications or related field, or equivalent experience
    • 8+ years marketing experience and accomplishments, with at least two years in marketing mortgage services, technology, software or financial services products
    • Experience working with writers, creative services, external agencies, consultants, research firms  and third party resources, defining and driving marketing projects – such as acquisition, adoption and retention  programs; online campaigns; web content and collateral development; direct marketing programs; print and online advertising; incentive programs; tradeshows; etc.
    • Experience marketing B2B products and solutions to enterprise companies
    • Knowledge of budgeting, project cost estimating, and fiscal management principles and procedures
    • Must have excellent teamwork, organizational, and multi-tasking skills
    • Detail orientation essential
    • Exceptional verbal, written communications and presentation skills
    • Prior success working with mortgage, lending or financial services – a plus
    • Experience with B2B portals or online transaction networks – a plus


    • Passionate about marketing; creative; insightful; open-minded; a bold, visionary thinker
    • Results-driven, with a proven track record of success and accomplishments
    • Able to identify marketing opportunities, translate strategy into tactical results and ideas into action
    • Highly self-motivated and dedicated; someone who will do what it takes to get the job done and deliver intended results
    • Team player and collaborative
    • Adaptive, resilient and able to succeed in a fast-paced, changing, dynamic environment – with proven ability to manage multiple projects and priorities.

    Source: MktgLadder.

    Company Ellie Mae

    Title Sr. Market Research Manager
    Categories Market Research
    Location Menlo Park, CA, USA
    Job Information

    Company Overview:

    Intuit is a leading software provider of business and financial management solutions for small and mid-sized businesses, consumers, financial institutions and accounting professionals. You probably know us by our flagship products, QuickBooks®, Quicken® and TurboTax®, but that’s just the start. We recently acquired, and we’re taking on exciting challenges, such as SaaS and mobile applications. Over 50 million users, seven million small businesses and 1,600 financial institutions depend on Intuit because we innovate at the crossroads of real customer problems and breakthrough technology. Join us and let your ingenious ideas be heard.

    Come join Intuit as part of the Small Business team as a Senior Research Manager focused on Brand & Advertising Measurement. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business.

    Your Opportunity at Intuit: This position reports into the Group Research Manager and will have the following responsibilities:

    • Work cross functionally with teams to shape and execute learnings plans based on business needs and growth objectives for both existing and new offerings

    · Define and implement an advertising measurement plan and synthesize the results from both research and analytics to provide a holistic picture of the impact of advertising programs.

    • Develop and use market research models and insights to drive superior decision making on all initiatives.

    • Interpret research results, derives implications, performs market analysis and gathers strategic intelligence to provide proactive insight regarding the consumer market, trends and our customer needs, pain points and buying behaviors.

    • Expert on methodology, survey design, and analysis/reporting, including appropriate use of advanced analytics, for a variety of primary research projects.

    • Helps direct priorities and approaches for research projects to ensure the most effective and efficient use of Small Business Division’s investment in primary research

    • Recommends business process changes necessary for the Small Business Division to be a best-practices leader with use and implementation

    • Manage research vendors relationship and drive execution of research initiatives

    • Champions voice of the customer across organization


    Your Talents: Experience Level: 10+ years experience in a primary research client/supplier environment with a proven track record of driving in customer insights into strategic initiatives. Possess sound understanding and ability to apply qualitative and quantitative market research techniques, models and analytics to business and marketing challenges. Ability to lead through influence across all levels and possess strong written and verbal communication skills. Specific experience in advertising and brand research is a must.

    • Have stats knowledge (descriptive and inferential; chi-squares, t-tests, ANOVA, factor analyses, multiple regression, cluster analyses); knowledge of SPSS/SAS/S+/Excel or other statistical package a plus

    Source: MktgLadder.

    Company Intuit

    Title Sr Manager, Market Research-Bing & MSN
    Categories Market Research
    Location Bellevue, WA, USA
    Job Information

    Job Description:


    Do you like big challenges? Do you want to be a part of a highly energetic team that is the fastest growing brand online? The Bing Marketing Analytics team is looking for a Senior Marketing Research Manager who is passionate about marketing analytics to own the qualitative and quantitative marketing insights and measurement for MSN, Bing Mobile and Bing International.
    This individual should have experience managing advanced measurement projects and confidence synthesizing both traditional and new sources of data into actionable business/marketing intelligence. Bing and MSN are passionate about measuring and analyzing how customers respond behaviorally and attitudinally to multi-faceted global campaigns. As the Market Research Manager for MSN, Bing Mobile and Bing International, you will interact with broad consumer marketing teams, their relevant agencies, and internal Business Intelligence teams to ensure the highest quality of actionable data and insights. The successful candidate will have substantial experience in online marketing and advanced analytics, a passion for both, and equally comfortable solving complex data problems as presenting to senior executives.
    Responsibilities include, but are not limited to, the following:
    Serve as the primary marketing analytics resource for all initiatives focused on International markets, Mobile and MSN.
    Drive marketing best practices for measurement and reporting for International, Mobile and MSN through cadence of regular meetings
    Drive analytical insights on optimization and recommendations that can lead to improved marketing effectiveness
    Ownership of weekly review meetings and presentation of campaign analysis and insights to business owners and senior Bing & MSN leadership
    Partner with MSN, Mobile & Bing International campaign/program/project managers to understand their business needs/goals and develop measurement plans to a) track and report on core KPI’s, and b) optimize the sites/campaigns to drive better results
    Ensure accuracy and availability of marketing performance data including competitor data.
    Experience and Skills Required:
    Bachelor’s degree plus 5+ years of experience in market research within an online marketing or media environment; digital agency experience a plus.
    Solid analytical background with a demonstrated ability to collect data, analyze trends, and identify key marketing insights that noticeably impact consumer behavior.
    Experience with targeting and segmentation, behavioral analysis and market research.
    Experience with developing marketing analytics frameworks/plans to define marketing strategy
    Experience working with large volumes of data from disparate data sources, and proven track record for spotting actionable patterns and trends
    Strong communication and presentation skills, with the ability to explain complex situations to diverse audiences
    Demonstrated outstanding written and verbal communication
    Demonstrated advanced knowledge of Excel and proficiency in PowerPoint

    Source: LinkedIn Jobs.


    Company Microsoft

    Title Director – Financial Market Research
    Categories Market Research
    Salary 100,000 USD per annum (DOE)
    Location Shanghai, China
    Job Information


    Job Description
    A leading, global market research agency is now recruiting for a Director – Financial Market Research, Greater China. The successful candidate will lead the development and growth of financial research related services, by driving forward business development across the team in order to meet financial targets.
    The Director will be responsible for the sector’s growth plan and new business development within the region, having overall responsibility for client relationships. You will be responsible for forecasting, managing and reporting accurate financial information.
    The successful candidate will be rewarded with an exceptional package, including a salary of approximately USD 100,000 per annum.
    To apply, you must have:
    •A business-related degree
    •A proven sales/business development track record with experience in forecasting and reporting financial information
    •Exceptional financial market research skills and a wide knowledge of the industry
    •Experience of building and managing successful teams
    Company Description
    Leading global agency

    Source: LinkedIn Jobs.


    Company Asia Research Recruitment

    Title Senior Research Executive
    Categories Market Research
    Location Shanghai, China
    Job Information


    Job Description
    An exciting opportunity has arisen for a talented Senior Research Executive in Shanghai, China.
    In this position, you will play a key part in developing and delivering valuable research for this successful and forward thinking company.
    You will design surveys, analyse data, prepare client presentations and translate findings into user-friendly reports, highlighting key findings and recommendations for clients to support key business decisions.
    The successful candidate(s) will be responsible for building and maintaining strong client relationships and will also contribute to proposals and pitches, with involvement in client debriefs and presentations.
    Candidate profile:
    •Minimum of 2-3 years of experience in a client services role
    •Comprehensive understanding of market research
    •Strong analytical skills
    •Familiarity with Quanvert and simple analysis
    •Proven track record of building strong client relationships
    •Familiarity with project management techniques
    •Attention to detail
    •Educated to university degree or beyond
    •Fluent in English and Mandarin
    How to apply:
    To apply, please send your resume along with a short covering note to When submitting an application, please send your resume along with a short covering note to us, via email.
    Company Description
    Leading market research agency based in Shanghai

    Source: LinkedIn Jobs.


    Company Asia Research Recruitment

    Title Manager, Market Research
    Categories Market Research
    Location San Diego, CA, USA
    Job Information


    Job Description
    This role is a lead contributor in guiding the business decisions through in-depth consumer and market insights. Responsible for defining and driving market research projects, managing vendors, analyzing data, summarizing and synthesizing information, and making actionable recommendation. Proactive, strategic thinker, who understands research, and can manage large scale research projects.
    • Responsible for variety of primary research projects (qualitative and quantitative) from inception to presentation.
    • Engaging with clients to fully understand their business challenges and objectives.
    • Ability to manage multiple client relationships.
    • Ability to manage multiple projects and lead multiple project teams.
    • Synthesizing data to deliver actionable recommendations.
    • Interpret data, drafts full reports, and makes insightful recommendations.
    • Communicate project schedule and milestones to cross-functional teams.
    • Compose discussion guides, surveys and screeners.
    • Analyze data and present strategic insights and actionable recommendations to business teams and executives.
    • Excellent time management skills, delivering projects on-time and within budget.
    • Requires at a minimum eight years of marketing research experience that includes a strong background in quantitative research methodology and statistical analyses.
    • Bachelor’s degree or higher in Marketing, Business or Psychology; MBA or Masters preferred.
    • Extremely organized; multitasks with ease, attention to detail – on every level.
    • Demonstrates enthusiasm, confidence and an optimistic outlook; positive attitude demonstrated in all interactions.
    • Goal oriented, driven to achieve; has a high sense of urgency; ability to manage multiple projects.
    • Candidates must possess excellent written/verbal communication, presentation and project management skills.
    • Advanced proficiency with Microsoft Word, PowerPoint and Excel and SPSS experience.
    LG is an Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, sexual orientation, physical or mental disability, or any other protected characteristics. Minorities, women, disabled persons, Vietnam era and disabled veterans are encouraged to apply.
    Company Description
    The LG Electronics Mobile Communications Company is a leading global mobile communications and information company. With its cutting-edge technology and innovative design capabilities, LG creates handsets that provide an optimized mobile experience to customers around the world. LG is pursuing convergence technology and mobile computing products, while continuing its leadership role in mobile communication with stylish designs and smart technology.

    Source: LinkedIn Jobs.


    Company LG Electronics

    Title Sr. Market Research Mgr
    Categories Market Research
    Location WA, Redmond, USA
    Job Information


    Job Description
    This is a time of change, as Microsoft is “all in” on our drive to be the leader in delivering cloud solutions. Achieving a high level of satisfaction among our customers and partners in this new world is critical to our continuing success, and feedback is critical to that mission. As Steve Ballmer has put it, “The feedback we receive from customers and partners in our annual satisfaction survey directly shapes Microsoft’s products and services at the global level and how we work at the local level with customers and partners in nearly 100 countries”.
    You will have a key role in collecting that feedback, and working with stakeholders to represent the voice of the customer and partner, and to drive business decisions.
    If you possess a passion for customer and partner satisfaction, have a track record on a large research program supporting a top priority corporate initiative, and of providing consulting to business stakeholders, this will be an ideal opportunity for you.
    Ensure that Microsoft continues to have an accurate and reliable measurement of customer and partner satisfaction
    Develop an understanding of the key levers to improve satisfaction
    Develop relationships with key stakeholders across the business – in the WW CPE group, in segment and audience corporate teams, and with teams in the Field working directly with customers and partners
    Provide consulting to those stakeholders, to enable the business to make informed decisions
    Share relevant insights with senior executives and tell “the CPE story”, developed from multiple data sources
    Roll up your sleeves and help to manage what is a highly complex research platform for CPE measurement
    Drive thought leadership, efficiencies and new approaches to deliver more insights, quicker, and at a lower cost
    Partner with others to provide a ‘one CMG’ (Central Marketing Group) perspective that represents the marketplace
    Strong vendor and project management skills for what is a challenging, multi-audience/segment research program
    Collaborative skills: to work with a broad set of stakeholders in matrix environments
    Critical thinking skills, e.g. the ability to frame problems and to identify solutions
    Analytical skills and business acumen: to provide fact-based insights to drive business outcomes
    Polished communication, story-telling and presentation skills, including deep comfort with executive audiences
    Experience in satisfaction or loyalty research is preferred
    Experience Required:
    A Bachelor’s degree is required; the ideal candidate will also possess an MBA or other graduate degree
    Minimum of 7 years consulting experience with additional experience (3-5) directly involved in a market research function
    Company Microsoft