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Job: Cloud Program Manager
Title Cloud Program Manager Categories Cloud Computing Location San Antonio, TX, USA Job InformationJob DescriptionThe Sr. Cloud Program Manager position will develop programs to market to a targeted group or customer base. This role will create a program to identify, recruit, foster and promote Rackspace’s offerings to defined group. This role will drive top-tier marketing programs to foster a deeper understanding across the target base of Rackspace and mentor group on domain knowledge. This role will have the ability to create and launch a new marketing initiative across Rackspace Cloud.More about the Rackspace Cloud business unit:Do you want to be part of creating the next generation of computing? Rackspace Cloud is the leading innovator in cloud computing, and we are defined by Fanatical Support—not just for our clients, but for our team. Rackers have the freedom to do great work, and the challenge of using their skill and ambition to drive the future of the Web. Rackspace Cloud provides on-demand scalable website, application, and storage hosting. We enable developers and business decision-makers to avoid the hassles and costs of dedicated hardware while offering the infinite scalability of the Cloud.Responsibilities:- Help drive adoption of a structured, repeatable approach to core aspects of marketing programs focused on a targeted group- Directs the development of marketing programs – campaigns, events, email marketing, sales support, segmentation analysis and targeting- Work with account teams to establish and strengthen relationships with prospective customers to promote higher-level visibility, awareness and “how to” programs for Rackspace- Develop and maintain assigned industry profiles, including market share, competitive footprint, and industry-specific use cases.- Provide needed support to ensure efficient and effective execution of programs and processes; including guidance and governance for reference database business requirements, data customization, and reporting.- Work cross-functionally with various worldwide internal teams to market and highlight customer success, including Product and Channel Marketing.- Engage with customers, channel partners, contractors, and business partners.- Defining unique ways of highlighting customer successesJob RequirementsThe ideal candidate will have the following:- Expert knowledge in developing and executing marketing programs- In depth industry knowledge- Strong presentation, training/mentoring experience- Ability to work in cross-functional / matrixed organizations- Ability to deal with ambiguity and changing business priorities- Strong drive for results and ability to execute on the fly- Strong experience with process (building, utilizing and optimizing)- Bachelors degree required, MBA preferred, with 5 years of experience- Excellent management skills with ability to effectively direct the company’s marketing operations- In-depth knowledge of marketing principles and practices- Excellent time management, interpersonal, communications, decision-making, presentation and organization skills.- Must have invaluable knowledge of market, customer and competitor trends.- This role is required to have excellent interpersonal skills with customers directly or through sales.- Must have excellent skills in creating business development plans.- Excellent skills in leading generation activities and tracking plan effectiveness.- Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.- Ability to communicate technical info and ideas so others will understand.- Ability to make appropriate decisions considering the relative costs and benefits of potential actions.- Excellent working knowledge of PC tools including database management, word processing, spreadsheet and presentation tools.- Ability to remain poise and exude discretion.- Excellent verbal and proven written communication skills.- Excellent project and program management skills.- Ability to provide FANATICAL support.Rackspace, a world leader in hosting delivers enterprise-level managed hosting, cloud hosting, and e-mail hosting services to businesses of all types and sizes globally. Today we serve thousands of customers from data centers around the world. Rackspace integrates the industry’s best technologies and practices for each customer’s specific needs delivering it as a service via the company’s commitment to Fanatical Support®. We serve as an extension of our customers’ IT departments enabling them to focus on their core business. Rackspace was founded in 1998 and since then has had significant growth year after year. There are now over 3,000 Rackers employed worldwide dedicated to providing customers our premier hosting services.
Company Rackspace, Ltd