• The Right IT Management System

    The right IT management system has to cover all of the company’s current needs while leaving room for future growth and changes. Finding the best tools for the job can be difficult, and there is always a risk of investing too much or too little in the system – and either one can lead to a range of difficult problems.

    The IT team may already be faced with a number of obstacles because as a company grows it can add different single-task point solutions to deal with individual issues. They may be using one solution for asset tracking and something else entirely to handle software deployment. This may work while the company is small, but soon the tools may start conflicting with each other, and efficiency will be lost.

    Too Little IT Management Investment

    Trying to stick to those single-task solutions without investing in a more comprehensive system may seem like the money-saving choice, but it could be causing some serious problems in the future. Departments may begin using their own point solutions which lead to isolated processes which can require extra training for new personnel. Different tools may also create overlapping processes which can easily inhibit productivity and waste important resources.

    Too Much Investment

    It is also important that the company not go overboard and try to shoehorn a smaller business into an enterprise-level IT management system. Most small to medium businesses don’t actually need all the complexity that can come with enterprise solutions, and trying to force the situation will often lead to more time spent on training, added complexity from inordinate customizations, and ongoing costs for new servers and knowledgeable personnel.

    The Unified Middle Ground

    A collaborative IT management system that covers the basics while still being able to scale according to the company’s needs is an effective middle ground that can enhance productivity and save money. It’s not always an easy balance to find, though. A unified system like this should allow all the different tools to interact in a sequenced work-flow so the IT team doesn’t have to deal with so many point solutions of a smaller company or go through the excessive training, setup, and configuration costs of an enterprise system.

    In a unified IT management system, the installation is simple, the console is easy to navigate, and all the necessary features should be readily available to the people that need immediate access. In the end, the system should combine and balance the IT team, the processes they use, and the tools they have at their disposal. Balancing these three elements can lead to a more productive and efficient IT environment.

    David Malmborg works with Dell KACE. He is interested in all things related to IT. He also loves anything about software compliance like this. Want to learn more about choosing the right IT Management System click here. Outside of work he enjoys reading, hiking and writing about technology.

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