• State of SMB IT Report

    The semiannual Voice of IT State of SMB IT Report identifies purchasing patterns and technology trends among the Spiceworks Community of 2.2 million SMB IT professionals.  Among other findings, the latest report shows an increase in IT budgets, but a reduction in IT department staffing plans.

    Additionally, results from the report highlighted four distinct trends:

    IT budgets continue to grow, while hiring plans stall

    IT budgets at SMBs are rising, growing seven percent since the first half of 2012. The average annual SMB IT budget is $162,000, up from $152,000 reported in May 2012. Only 26 percent of SMBs plan to hire IT staff in the second half of 2012, a four percent decline from earlier this year.

    Tablet adoption among SMBs sustains rapid growth

    Fifty-three percent of SMB respondents support company-issued tablets on their network, with an additional 12 percent planning support during the first half of 2013. Among those IT departments, 85 percent support Apple iPad devices, while 59 percent support Android-based tablets.

    Adoption of cloud services spikes and desktop virtualization shows strong potential

    Cloud services are now used by 62 percent of SMB IT departments, up 35 percent y/y. During the first half of 2013, 73 percent of SMBs anticipate using cloud services. Web hosting, email hosting and data backup/recovery solutions are the most popular cloud-based services.

    For the first time, the State of SMB IT study evaluated the adoption of desktop virtualization. Twenty-three percent of SMBs have currently deployed desktop virtualization, and an additional 16 percent plan to adopt in the first half of 2013.

    BYOD continues to prove popular despite IT hesitations

    Fifty-nine percent of SMB respondents have a BYOD initiative and support employee-owned computers, tablets or smartphones on their network. Among these, 87 percent support Apple iPad devices, while 79 percent support Android-based tablets. Meanwhile, 86 percent support Apple iPhones, and 88 percent support Android-based smartphones.

    SMB IT professionals remain split on supporting BYOD. Notably, SMBs with less than 20 employees are most likely to fully embrace BYOD with nearly three-quarters highlighting an ongoing initiative.

    Go to the Spiceworks web site to download the complete report.

    In 2006, Jay Hallberg co-founded Spiceworks, the largest and fastest-growing social network for IT. Dubbed “The Facebook of IT” by TechCrunch, Spiceworks is used by 2 million SMB IT professionals and is transforming how $1 trillion worth of technology products and services is managed, marketed and sold each year.

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